(from the creative mouldings website)

Cleaning:
Always clean your Creative Mouldings product in warm - but not boiling hot! - soapy water; any household washing-up liquid will be ok. Dry the product completely before storing away. We have been reliably informed that some customers are cleaning their Creative Mouldings products by putting them in dishwashers -not only is this not hygenic, but the temperature inside a dishwasher is far too high. Please do not do this, you will damage the product!!!!

Storage:
There are two rules for storing your Creative Mouldings product safely:

• never store your Creative Mouldings products in direct sunlight as this will cause the rubber to fade to white after a long period.
• Wherever you store your Creative Mouldings products, never, never store anything heavy on top of them! Any heavy weight will cause damage to the product!

Usage:
We are informed that some customers heat their Creative Mouldings' products before use by warming them in microwave ovens! No! No! No! Microwaves work by heating from the inside out; this will cause the rubber to become unstable on the inside. If you want to warm the product before use, please soak them in warm water only!
WARNING! The rubber should only be slightly warm to the touch, if you cannot grip it tightly, continuously, then it is too hot!

Creative Mouldings' products will give you many years of service provided the above guidelines are taken into account; we as manufacturers or the retailer from whom you bought the product cannot be held responsible if you do not follow these simple rules.

We guarantee the product for three months but there has been more than one occasion when a product has been returned to the retailer claiming it to be faulty ... but a cursory look over the item revealed dog teeth marks! Please do not let your dog, cat, lions or mice chew them! And don't try to claim faulty production if they do eat them!! We have instructed retailers not to entertain claims such as these!!!